Renewing a Biometric Identity Card is necessary when the validity is about to expire, if the card is damaged, or in cases of loss and theft. In some instances, an online order can be placed, while in others, a visit to the Population Authority office is required.
Can You Renew an Identity Card Online?
The Population Authority offers an online service for eligible individuals, particularly when the validity has expired or is set to expire within the next year, and in certain cases of loss or theft. Eligibility is verified in the system after identification, so not every request can be assumed to be approved without a visit.
When is a Visit to the Office Necessary?
When the online service is not suitable for the case, an appointment for the appropriate service must be scheduled and attended according to the guidelines. The biometric process may include facial photography, identity verification, and additional actions depending on the type of request.
What Should You Bring?
The required documents vary according to age and the reason for renewal. Prepare the existing card and additional identification documents if required. In cases of loss, theft, or change of details, other requirements may apply.
Where to Check the Determining Information?
Check the online identity card application page and the Population Authority’s guidelines before taking action. Services, conditions, and fees may change.
Receiving and Activating the Card
After issuance, the card is delivered according to the route specified in the application, and activation may sometimes be required. Keep the messages and code you receive and do not share them with anyone else.
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