Overbooking is a situation where the number of confirmed passengers exceeds the available seats. Sometimes the airline requests volunteers to switch to another flight.
Before Volunteering
Request in writing the alternative flight, compensation, hotel, transportation, and meals. Ensure the new ticket is confirmed and not just on a waiting list.
If You Did Not Volunteer
Request a document explaining why you were not boarded and keep all approvals and receipts. Do not sign a waiver you do not understand.
Baggage and Connecting Flights
Check the location of your luggage and the status of all segments of your journey. On a single ticket, the airline should update the continuation according to the conditions.
Rights
They vary by country, route, and circumstances. Contact the airline or seek appropriate advice. The site does not provide legal advice.
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